Privacy Policy
Veritas Research and Advisors (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard the information you provide when accessing our website, communicating with us, or using our research analyst services. By using our services, you agree to the practices described in this Policy.
This Privacy Policy should be read together with our Terms of Use and Investment Disclaimer.
1. SCOPE OF THIS POLICY
This Policy applies to all personal information collected through our website, email communication, phone calls, social media platforms, or any other channel through which you interact with us. It covers Clients, prospective Clients, website visitors, and users of our research services. By availing our services, you consent to the collection and use of your information as outlined in this Policy.
2. INFORMATION COLLECTED
A. Personal Information
We may collect the following types of Personal Information:
- Name, address, phone number, email ID, and other contact details
- Demographic information
- Financial information such as income, investment objectives, and risk appetite
- Payment or billing information (bank account details, transaction information, etc.)
- Any other information required to provide our research services or meet regulatory obligations
B. Non-Personal Information
We may automatically collect:
- Browser type, device type, operating system
- IP address and general location data
- Pages visited, time spent on website, and interaction patterns
- Cookies, log files, and usage analytics
3. PURPOSE OF COLLECTING INFORMATION
We collected personal information for the following purposes:
- To provide research reports, analysis, and recommendations to our Clients.
- To comply with legal and regulatory requirements, including SEBI Regulations.
- To process payments and manage Client accounts.
- To communicate with Clients regarding updates, offers, or other relevant information.
- To improve the quality of services and enhance user experience.
4. USE AND DISCLOSURE OF INFORMATION
We will use the Client’s personal information only for the purposes stated in this Policy. We may disclose personal information to:
- Regulatory authorities, such as SEBI, as required by law.
- Service providers, such as payment processors (Bank, RazorPay,etc.) or IT vendors, who assist in delivering the Services.
- Any third party with the Client’s explicit consent.
We will not sell, rent, or trade the Client’s personal information to any third party for marketing purposes.
5. DATA SECURITY
We have implemented reasonable technical and organizational measures to protect the Client’s personal information from unauthorized access, disclosure, alteration, or destruction.
Despite these measures, we cannot guarantee absolute security, as no method of data transmission over the internet is completely secure.
6. RETENTION OF INFORMATION
We will retain the Client’s personal information only for as long as necessary to fulfill the purposes outlined in this Policy (5 years) or as required by law. Once the retention period expires, we will securely delete or anonymize the Client’s personal information.
7. CLIENT RIGHTS
The Client has the right to:
- Access and review their personal information held by the Research Analyst.
- Request correction of any inaccurate or incomplete personal information.
- Withdraw consent for the use of their personal information, subject to legal and contractual obligations.
- Request deletion of their personal information, subject to regulatory requirements.
To exercise these rights, the Client may contact the Research Analyst at the details provided in Section 9 of this Policy.
8. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies and similar tracking technologies to enhance the Client’s experience on our website.
The Client can manage or disable cookies through their browser settings, but this may affect the functionality of the website.
9. GRIEVANCE REDRESSAL
For any queries, concerns, or complaints regarding this Privacy Policy or the handling of personal information, the Client may contact our grievance redressal officer:
Name: Vishakha Jain
Designation: Compliance Officer
Email: vishakha@veritasra.in
Phone: +91-7208803443
Address: Suraj Bhawan 95 Guru jambeshwar nagar B, Gandhi path, Vaishali Nagar, Jaipur 302021
The grievance redressal officer will address the issue within 7 working days of receiving the complaint.
10. AMENDMENTS TO THIS POLICY
We reserve the right to modify or update this Policy at any time. Any changes to this Policy will be communicated to the Clients through our website or other appropriate means.
11. GOVERNING LAW
This Policy shall be governed by and construed in accordance with the laws of India.This Privacy Policy should be read together with our Terms of Use and Investment Disclaimer.